Concierge service
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Concierge Service offers 24/7 customized assistance to solve any request.
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Concierge Service offers 24/7 customized assistance to solve any request.
Concierge service:
- Unlimited with Mastercard World Elite card (Premium Exclusive and Premium Exclusive Family packages);
- Unlimited with Visa Platinum card (Premium Start, Premium Start Family, Premium Exclusive and Premium Exclusive Family packages);
- Unlimited with Mastercard Platinum card (Premium Start, Premium Start Family, Premium Exclusive and Premium Exclusive Family).
If you are curious what kind of information you can request from the Concierge Service, you will be surprised that there is a lot:
1) Travel (Hotel/ticket booking; arranging transportation, etc.);
2) Information about Premium Card benefits (information about privileges; discounts; special offers, etc.);
3) Arrangements (organization of events around the world, etc.);
4) Consultations on the use of banking services (general information on payment card use; location of the nearest ATMs, etc.);
5) Booking, ordering and buying services or products from around the world (tickets for cinemas, night clubs, concerts, theatres, sporting events, etc.);
6) Notification reminders (personal reminders about: birthdays, meetings, sporting events, medical appointments, water or stationery delivery, etc.);
7) Other services (search for medication; latest news; plane and train schedules, etc.).
FAQ:
Searching information and organizational services are Free of charge.
The cardholder will pay the costs.
The turnaround time for Concierge service requests depends on the complexity of the task.