Support Specialist, 24/24 Support Division

The 24/24 Support team is looking for an energetic, open and communicative colleague.

Position background: to provide support to (potential) customers of the Bank who request the support service.

Duties:

• To be responsible for informing customers about the bank’s offers, products and services;
• To support customers in using cards and managing accounts/cards;
• To provide support to customers in using banking applications;
• To collaborate with other teams within the bank in order to provide a detailed answer to customers;

Requirements:

• Desire and skills of continuous learning and development;
• Fluency in Romanian and Russian;
• Excellent communication skills;
• Customer orientation;
• Conflict management skills;
• Resistance to stress;

Benefits:

• Individual professional development and career advancement program;
• Performance bonus depending on outputs;
• Continuous training for the development of professional and personal skills;
• Participation in various hobby clubs and team buildings organized by our team;
• Advantageous conditions for the banking products for employees.

Send your CV: e-mail: recrutare@micb.md; contact us by calling at 079484979