Process Manager, Transformation and Operational Efficiency Department

The team of the transformation and operational efficiency department is looking for a dynamic, positive colleague for the position of Process Manager to improve the efficiency of processes within BC “Moldinconbank” SA.

Duties:

• Alignment of processes with strategic development objectives;
• Identification of the value flow and the impact factors on the performance of the processes;
• Establishing the system of indicators for the continuous improvement of process performance;
• Determination and follow-up of the process improvement plan;
• Development of the visual process management system;
• Self-evaluation of the performance level of the processes;
• Decision-making to implement improvement solutions;
• Coordinating the Process Improvement Team.

Requirements:

• In-depth knowledge of the lending process within financial institutions (banks and/or non-bank lending), including knowledge of legal and regulatory requirements, risk management and best operational practices;
• Analytical and evaluation skills capable of covering the ability to analyze current lending processes, identify deficiencies and develop data-based strategies for optimization and improvement;
• Skilled in communication and collaboration (effective interaction with different teams, presentations, influence/persuasion);
• Firm orientation towards results, team spirit;
• Knowledge of tools used for process optimization (DMAIC, Lean, 6 Sigma) is an advantage.

Benefits:

• Individual professional development and career advancement program;
• Performance bonus depending on outputs;
• Continuous training for the development of professional and personal skills;
• Participation in various hobby clubs and team buildings organized by our team;
• Advantageous conditions for the banking products for employees.

Send your CV: e-mail: recrutare@micb.md; contact us by calling at 079484979.