Deputy Director of Transaction Processing and Customer Services

The transaction processing and customer service department is looking for a colleague for the position of deputy director.

The objective of the position is the effective coordination and planning of the department’s activities with an emphasis on financial operations such as treasury, processing payments in foreign currency and national currency, organization and efficient administration of cash flow at the level of the Central Treasury.

Duties:

• Coordinate and direct operational activities in accordance with internal and external regulations in the fields of treasury, payments, cash flow;
• Propose actions and measures to optimize processes in the operational area of the back office (treasury, bank transfer payments and cash management) to ensure the satisfaction of internal and external customers;
• Define a set of performance indicators to measure operational efficiency within the Transaction Processing and Customer Services Department;
• Participate and/or coordinate projects to centralize operational stages in the bank’s branch network and contribute to the development of the necessary skills in these processes at the central level.

Requirements:

• Higher studies in the economic or financial-banking field;
• Experience of at least 3 years in the banking field;
• Advanced knowledge in back office operational processes (treasury, bank transfer payments and cash management)
• Management, organization and planning abilities;
• Knowledge of the Romanian, Russian and English languages at an advanced level
• Change management skills and overcoming resistance to change

Benefits:

• Individual professional development and career advancement program;
• Performance bonus depending on outputs;
• Continuous training for the development of professional and personal skills;
• Participation in various hobby clubs and team buildings organized by our team;
• Advantageous conditions for the banking products for employees.

Send your CV: e-mail: recrutare@micb.md; contact us by calling at 079484979