{"id":73032,"date":"2026-04-28T09:22:02","date_gmt":"2026-04-28T06:22:02","guid":{"rendered":"https:\/\/micb.md\/intrebari-frecvente\/"},"modified":"2026-06-23T09:45:51","modified_gmt":"2026-06-23T06:45:51","slug":"intrebari-frecvente","status":"publish","type":"page","link":"https:\/\/micb.md\/en\/intrebari-frecvente\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n\t\t\t<section class='hero-services'>\n\t\t\t\t\t\t\t<div class=\"wrap\">\n\t\t\t\t\t<div class=\"breadcrumbs\"><span><span><a href=\"https:\/\/micb.md\/en\/\">Home<\/a><\/span><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wrap2\">\n\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1352\" height=\"528\" src=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/05\/1352x528_faq.png\" class=\"desk-img\" alt=\"\" srcset=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/05\/1352x528_faq.png 1352w, https:\/\/micb.md\/wp-content\/uploads\/2026\/05\/1352x528_faq-300x117.png 300w, https:\/\/micb.md\/wp-content\/uploads\/2026\/05\/1352x528_faq-1024x400.png 1024w\" sizes=\"auto, (max-width: 1352px) 100vw, 1352px\" \/>\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 style=\"color: #fff;\">\n\t\t\t\t\t\t\t\tR\u0103spunsuri rapide\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\" style=\"color: #fff;\">\n\t\t\t\t\t\t\t\t<h3>la cele mai frecvente \u00eentreb\u0103ri<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\n\n\n            <section class='video-slider'>\n        <div class=\"wrap\">\n                            <h3>\n                    Tutoriale video                <\/h3>\n                        <div class=\"swiper\">\n                <div class=\"swiper-wrapper\">\n                                        <div class=\"swiper-slide\">\n                        <a class='fancybox img-box' data-fancybox=\"video-gallery\" data-thumb=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/02\/vlcsnap-2026-01-27-16h23m33s822-1-150x150.png\" href=\"https:\/\/www.youtube.com\/watch?v=sWHZ4ZQ-Y7A&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=1\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"1620\" height=\"911\" src=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/02\/vlcsnap-2026-01-27-16h23m33s822-1.png\" class=\"img\" alt=\"\" srcset=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/02\/vlcsnap-2026-01-27-16h23m33s822-1.png 1620w, https:\/\/micb.md\/wp-content\/uploads\/2026\/02\/vlcsnap-2026-01-27-16h23m33s822-1-300x169.png 300w, https:\/\/micb.md\/wp-content\/uploads\/2026\/02\/vlcsnap-2026-01-27-16h23m33s822-1-1024x576.png 1024w\" sizes=\"auto, (max-width: 1620px) 100vw, 1620px\" \/>                                                        <img decoding=\"async\" class=\"icon\" src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\" alt=\"play-yellow\">\n                        <\/a>\n                                                    <p>\n                                Transfer c\u0103tre IBAN \u00een MICB Mobile Banking: primul t\u0103u transfer                            <\/p>\n                                            <\/div>\n                                        <div class=\"swiper-slide\">\n                        <a class='fancybox img-box' data-fancybox=\"video-gallery\" data-thumb=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/facturi-online-150x150.png\" href=\"https:\/\/www.youtube.com\/watch?v=iT2v7yFG31c&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=6\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/facturi-online.png\" class=\"img\" alt=\"\" srcset=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/facturi-online.png 1920w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/facturi-online-300x169.png 300w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/facturi-online-1024x576.png 1024w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                                                        <img decoding=\"async\" class=\"icon\" src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\" alt=\"play-yellow\">\n                        <\/a>\n                                                    <p>\n                                Achit\u0103 facturile online, direct din MICB Mobile Banking                            <\/p>\n                                            <\/div>\n                                        <div class=\"swiper-slide\">\n                        <a class='fancybox img-box' data-fancybox=\"video-gallery\" data-thumb=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/wallet-150x150.png\" href=\"https:\/\/www.youtube.com\/watch?v=L745bt2MGTc&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=2\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/wallet.png\" class=\"img\" alt=\"\" srcset=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/wallet.png 1920w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/wallet-300x169.png 300w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/wallet-1024x576.png 1024w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                                                        <img decoding=\"async\" class=\"icon\" src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\" alt=\"play-yellow\">\n                        <\/a>\n                                                    <p>\n                                Adaug\u0103 cardul Moldindconbank \u00een Apple Pay\/Google Pay                            <\/p>\n                                            <\/div>\n                                        <div class=\"swiper-slide\">\n                        <a class='fancybox img-box' data-fancybox=\"video-gallery\" data-thumb=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/transfer-intre-carduri-150x150.png\" href=\"https:\/\/www.youtube.com\/watch?v=xsI-QCjz0H8&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=5\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/transfer-intre-carduri.png\" class=\"img\" alt=\"\" srcset=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/transfer-intre-carduri.png 1920w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/transfer-intre-carduri-300x169.png 300w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/transfer-intre-carduri-1024x576.png 1024w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                                                        <img decoding=\"async\" class=\"icon\" src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\" alt=\"play-yellow\">\n                        <\/a>\n                                                    <p>\n                                Transfer \u00eentre cardurile tale, \u00een MICB Mobile Banking                            <\/p>\n                                            <\/div>\n                                        <div class=\"swiper-slide\">\n                        <a class='fancybox img-box' data-fancybox=\"video-gallery\" data-thumb=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/cashback-150x150.png\" href=\"https:\/\/www.youtube.com\/watch?v=q8tH2awC-MY&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=7\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/cashback.png\" class=\"img\" alt=\"\" srcset=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/cashback.png 1920w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/cashback-300x169.png 300w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/cashback-1024x576.png 1024w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                                                        <img decoding=\"async\" class=\"icon\" src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\" alt=\"play-yellow\">\n                        <\/a>\n                                                    <p>\n                                Cashback MICB Mobile Banking: bani \u00eenapoi la cump\u0103r\u0103turi                            <\/p>\n                                            <\/div>\n                                        <div class=\"swiper-slide\">\n                        <a class='fancybox img-box' data-fancybox=\"video-gallery\" data-thumb=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/mia-150x150.png\" href=\"https:\/\/www.youtube.com\/watch?v=tltXdnVi-8o&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=8\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/mia.png\" class=\"img\" alt=\"\" srcset=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/mia.png 1920w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/mia-300x169.png 300w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/mia-1024x576.png 1024w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                                                        <img decoding=\"async\" class=\"icon\" src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\" alt=\"play-yellow\">\n                        <\/a>\n                                                    <p>\n                                MIA \u00een MICB Mobile Banking: transferuri instant 24\/7                            <\/p>\n                                            <\/div>\n                                        <div class=\"swiper-slide\">\n                        <a class='fancybox img-box' data-fancybox=\"video-gallery\" data-thumb=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/blocare-card-150x150.png\" href=\"https:\/\/www.youtube.com\/watch?v=SUzHfym6P-A&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=3\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/blocare-card.png\" class=\"img\" alt=\"\" srcset=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/blocare-card.png 1920w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/blocare-card-300x169.png 300w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/blocare-card-1024x576.png 1024w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                                                        <img decoding=\"async\" class=\"icon\" src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\" alt=\"play-yellow\">\n                        <\/a>\n                                                    <p>\n                                Blocheaz\u0103 cardul \u00een MICB Mobile Banking: temporar sau permanent                            <\/p>\n                                            <\/div>\n                                        <div class=\"swiper-slide\">\n                        <a class='fancybox img-box' data-fancybox=\"video-gallery\" data-thumb=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/sca-150x150.png\" href=\"https:\/\/www.youtube.com\/watch?v=42gy3DH2vBo&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=9\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/sca.png\" class=\"img\" alt=\"\" srcset=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/sca.png 1920w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/sca-300x169.png 300w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/sca-1024x576.png 1024w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                                                        <img decoding=\"async\" class=\"icon\" src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\" alt=\"play-yellow\">\n                        <\/a>\n                                                    <p>\n                                Activeaz\u0103 SCA \u00een MICB Mobile Banking: logare \u0219i pl\u0103\u021bi mai sigure                            <\/p>\n                                            <\/div>\n                                        <div class=\"swiper-slide\">\n                        <a class='fancybox img-box' data-fancybox=\"video-gallery\" data-thumb=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/prima-autentificare-150x150.png\" href=\"https:\/\/www.youtube.com\/watch?v=yx9JT4e-8F8&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=4\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/prima-autentificare.png\" class=\"img\" alt=\"\" srcset=\"https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/prima-autentificare.png 1920w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/prima-autentificare-300x169.png 300w, https:\/\/micb.md\/wp-content\/uploads\/2026\/03\/prima-autentificare-1024x576.png 1024w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                                                        <img decoding=\"async\" class=\"icon\" src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\" alt=\"play-yellow\">\n                        <\/a>\n                                                    <p>\n                                MICB Mobile Banking: Prima autentificare \u0219i resetarea parolei                            <\/p>\n                                            <\/div>\n                                    <\/div>\n\n                <div class=\"swiper-pagination\"><\/div>\n            <\/div>\n                <div class=\"swiper-button-prev\"><\/div>\n                <div class=\"swiper-button-next\"><\/div>\n        <\/section>\n    \n\n\n\n    \n        <section class=\"faq-section\" id=\"faq\">\n\n            <div class=\"wrap\">\n\n                \n                \n                    <div class=\"list\">\n\n                        \n                            <div class=\"accordion\">\n\n                                                                    <button class=\"accordion-header\">\n\n                                        <p>\n                                            Prima autentificare sau resetarea parolei \u00een MICB Mobile Banking                                        <\/p>\n\n                                        <div class=\"icon\"><\/div>\n\n                                    <\/button>\n                                \n                                \n                                    <div class=\"accordion-collapse\">\n\n                                                                                    <div class=\"text\">\n                                                <p>Te autentifici pentru prima dat\u0103 \u00een aplica\u021bia MICB Mobile Banking sau ai uitat parola \u0219i vrei s\u0103 o resetezi?<\/p>\n<p>&nbsp;<\/p>\n<p>Urmeaz\u0103 pa\u0219ii:<\/p>\n<ol>\n<li>Instaleaz\u0103 aplica\u021bia din App Store\/Google Play. Deschide-o \u0219i alege \u201eAbonare\/Restabilire parol\u0103\u201d.<\/li>\n<li>Introdu: num\u0103rul cardului, data expir\u0103rii, data na\u0219terii, CVC2\/CVV2 (localizat pe partea posterioar\u0103 a cardului) \u0219i CAPTCHA. Apas\u0103 \u201eContinu\u0103\u201d.<\/li>\n<li>Confirm\u0103-\u021bi identitatea cu codul OTP primit prin SMS.<\/li>\n<li>Creeaz\u0103 parola* de autentificare, confirm-o, apas\u0103 \u201eContinu\u0103\u201d \u0219i finalizeaz\u0103.<\/li>\n<\/ol>\n<p>*Parola trebuie s\u0103 includ\u0103 litere mari, mici, cifre \u0219i s\u0103 aib\u0103 \u00eentre 8 \u0219i 20 caractere.<\/p>\n<p>Ai finalizat procesul cu succes, acum po\u021bi utiliza aplica\u021bia.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Recomand\u0103ri:<\/strong><\/p>\n<ul>\n<li>Nu divulga parola sau codurile OTP; Moldindconbank nu le solicit\u0103 prin telefon\/e-mail\/re\u021bele sociale.<\/li>\n<li>Descarc\u0103 doar aplica\u021bia oficial\u0103 din magazinele App Store\/Google Play.<\/li>\n<li>Evit\u0103 salvarea parolei \u00een noti\u021be neprotejate \u0219i utilizarea re\u021belelor Wi\u2011Fi publice.<\/li>\n<li>Men\u021bine aplica\u021bia \u0219i sistemul de operare actualizate.<\/li>\n<\/ul>\n                                            <\/div>\n                                        \n                                        \n                                            <div class=\"faq-video-wrap\">\n\n                                                \n                                                                                                        <a\n                                                        class=\"fancybox faq-video\"\n                                                        data-fancybox=\"faq-video-yx9JT4e-8F8\"\n                                                        href=\"https:\/\/www.youtube.com\/watch?v=yx9JT4e-8F8&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=4\"\n                                                    >\n\n                                                                                                                    <img decoding=\"async\"\n                                                                src=\"https:\/\/i.ytimg.com\/vi\/yx9JT4e-8F8\/hqdefault.jpg\"\n                                                                class=\"img\"\n                                                                alt=\"YouTube thumbnail\"\n                                                            >\n                                                        \n                                                        <img decoding=\"async\"\n                                                            class=\"icon\"\n                                                            src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\"\n                                                            alt=\"play\"\n                                                        >\n\n                                                    <\/a>\n\n                                                \n                                            <\/div>\n\n                                        \n                                    <\/div>\n\n                                \n                            <\/div>\n\n                        \n                            <div class=\"accordion\">\n\n                                                                    <button class=\"accordion-header\">\n\n                                        <p>\n                                            Setarea SCA \u00een MICB Mobile Banking                                        <\/p>\n\n                                        <div class=\"icon\"><\/div>\n\n                                    <\/button>\n                                \n                                \n                                    <div class=\"accordion-collapse\">\n\n                                                                                    <div class=\"text\">\n                                                <p>Vrei s\u0103 \u0219tii c\u0103 banii t\u0103i sunt \u00een siguran\u021b\u0103? Pentru a-\u021bi proteja tranzac\u021biile, te ajut\u0103m s\u0103 setezi Autentificarea Strict\u0103 a Clientului (SCA), un cod format de c\u0103tre client din 5 cifre prin intermediul c\u0103ruia va avea loc confirmarea opera\u021biunilor.<\/p>\n<ol>\n<li>Acceseaz\u0103 meniul principal al MICB Mobile Banking \u0219i selecteaz\u0103 \u201eSet\u0103ri\u201d.<\/li>\n<li>Din sec\u021biunea Securitate, selecteaz\u0103 \u201eSecuritatea contului (SCA)\u201d.<\/li>\n<li>Apas\u0103 \u201eActiveaz\u0103\u201d, introdu parola OTP recep\u021bionat\u0103, apoi apas\u0103 \u201eConfirmare\u201d pentru \u00eenregistrarea dispozitivului.<\/li>\n<li>Seteaz\u0103 \u0219i confirm\u0103 codul de autentificare; op\u021bional, po\u021bi activa amprenta sau Face ID.<\/li>\n<\/ol>\n<p>Activarea SCA a fost finalizat\u0103 cu succes. Autentificarea Strict\u0103 a Clientului (SCA) poate fi folosit\u0103 doar pe un singur dispozitiv \u00eenregistrat \u0219i de \u00eencredere.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Recomand\u0103ri:<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>\u2022 Nu prime\u0219ti OTP:<\/p>\n<p>&nbsp;<\/p>\n<p>&#8211; verific\u0103 semnalul, modul Avion\/\u201eNu deranja\u201d, spa\u021biul la SMS; cere retrimiterea; reporne\u0219te telefonul; \u00een roaming pot fi \u00eent\u00e2rzieri; confirm\u0103 c\u0103 num\u0103rul este cel declarat la banc\u0103.<\/p>\n<p>&#8211; verific\u0103 mapa \u201eSpam\u201d \u00een aplica\u021bia \u201eMesaje\u201d ale cartelei SIM (\u00een cazul \u00een care nu g\u0103si\u021bi mapa men\u021bionat\u0103), \u00een bara de c\u0103utare tasta\u021bi \u201emicb.md\u201d, \u00een cazul \u00een care mesajele se transmit \u00een spam, va fi afi\u0219at textul \u201e\u0218terge din spam\u201d<\/p>\n<ul>\n<li>Eroare la \u00eenregistrarea dispozitivului: verific\u0103 internetul; seteaz\u0103 data\/ora pe Automat; dispozitivele cu root\/jailbreak pot fi blocate.<\/li>\n<li>\u201eLimit\u0103 dep\u0103\u0219it\u0103\u201d\/\u201eDispozitiv deja \u00eenregistrat\u201d: SCA e permis\u0103 pe un singur dispozitiv; dezactiveaz\u0103 pe cel vechi sau contacteaz\u0103 Serviciul Suport 24\/24 <em>24\/24 <\/em>la num\u0103rul +373 22 71 71 71.<\/li>\n<li>Ai uitat codul: folose\u0219te Resetare din ecranul de autentificare \u0219i reia fluxul (OTP + setare cod nou).<\/li>\n<\/ul>\n                                            <\/div>\n                                        \n                                        \n                                            <div class=\"faq-video-wrap\">\n\n                                                \n                                                                                                        <a\n                                                        class=\"fancybox faq-video\"\n                                                        data-fancybox=\"faq-video-42gy3DH2vBo\"\n                                                        href=\"https:\/\/www.youtube.com\/watch?v=42gy3DH2vBo&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=9\"\n                                                    >\n\n                                                                                                                    <img decoding=\"async\"\n                                                                src=\"https:\/\/i.ytimg.com\/vi\/42gy3DH2vBo\/hqdefault.jpg\"\n                                                                class=\"img\"\n                                                                alt=\"YouTube thumbnail\"\n                                                            >\n                                                        \n                                                        <img decoding=\"async\"\n                                                            class=\"icon\"\n                                                            src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\"\n                                                            alt=\"play\"\n                                                        >\n\n                                                    <\/a>\n\n                                                \n                                            <\/div>\n\n                                        \n                                    <\/div>\n\n                                \n                            <\/div>\n\n                        \n                            <div class=\"accordion\">\n\n                                                                    <button class=\"accordion-header\">\n\n                                        <p>\n                                            Cum blochezi temporar sau permanent cardul \u00een MICB Mobile Banking?                                        <\/p>\n\n                                        <div class=\"icon\"><\/div>\n\n                                    <\/button>\n                                \n                                \n                                    <div class=\"accordion-collapse\">\n\n                                                                                    <div class=\"text\">\n                                                <ol>\n<li style=\"text-align: justify;\">Deschide aplica\u021bia MICB Mobile Banking, selecteaz\u0103 cardul dorit din pagina principal\u0103, iar din sec\u021biunea Servicii alege \u201eBlocarea cardului\u201d.<\/li>\n<li style=\"text-align: justify;\">Alege \u201eCauza bloc\u0103rii\u201d \u0219i tipul:<\/li>\n<\/ol>\n<ul style=\"text-align: justify;\">\n<li>La blocare permanent\u0103: cardul este blocat definitiv \u0219i nu poate fi deblocat.<\/li>\n<li>La blocare temporar\u0103: pl\u0103\u021bile se opresc imediat; po\u021bi debloca oric\u00e2nd din aplica\u021bie.<br \/>\nAdaug\u0103 un comentariu \u0219i confirm\u0103.<\/li>\n<\/ul>\n<ol style=\"text-align: justify;\" start=\"3\">\n<li>Deblocare:<\/li>\n<\/ol>\n<ul style=\"text-align: justify;\">\n<li>La blocarea temporar\u0103: selecteaz\u0103 \u201eDeblocarea cardului\u201d &gt; adaug\u0103 comentariu &gt; confirm\u0103 introduc\u00e2nd codul SCA.<\/li>\n<li>Dac\u0103 blocarea este permanent\u0103: solicit\u0103 un card nou din \u201eDeschide-\u021bi card\u201d (pagina principal\u0103) \u2013 va fi emis un card virtual. Cardul digital este un card de plat\u0103 f\u0103r\u0103 plastic care este emis separat de contul existent, disponibil exclusiv din aplica\u021bia MICB Mobile Banking.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Blocarea temporar\u0103 ofer\u0103 o \u201epauz\u0103\u201d reversibil\u0103 c\u00e2nd b\u0103nuie\u0219ti un risc, iar blocarea permanent\u0103 se aplic\u0103 atunci c\u00e2nd cardul e pierdut sau furat.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">\u00cen cazul \u00een care dori\u021bi s\u0103 utiliza\u021bi \u00een continuare contul existent \u0219i reemite cardul blocat definitiv din aplica\u021bie este necesar s\u0103 v\u0103 apropia\u021bi la orice sucursal\u0103 a B\u0103ncii, inclusiv \u00een zilele de s\u00e2mb\u0103t\u0103 \u0219i duminic\u0103, la sucursalele care activeaz\u0103, utiliz\u00e2nd urm\u0103toarele modalit\u0103\u021bi:<\/p>\n<ol style=\"text-align: justify;\">\n<li>personal, prezent\u00e2nd buletinul de identitate;<\/li>\n<li>prin intermediul persoanei \u00eemputernicite, \u00een baza unei procuri notariale.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Pentru mai multe detalii despre tarife accesa\u021bi\u00a0<a href=\"https:\/\/micb.md\/tarife-si-conditii-general-bancare-persoane-fizice\/?_gl=1*1sld40x*_up*MQ..*_ga*NjM1ODQwMzIxLjE3MzU1NDE3NDE.*_ga_JZJVQ54H1L*MTczNTU1ODYxOS4yLjAuMTczNTU1ODYxOS4wLjAuMA\"><u>linkul<\/u><\/a>.<\/p>\n                                            <\/div>\n                                        \n                                        \n                                            <div class=\"faq-video-wrap\">\n\n                                                \n                                                                                                        <a\n                                                        class=\"fancybox faq-video\"\n                                                        data-fancybox=\"faq-video-SUzHfym6P-A\"\n                                                        href=\"https:\/\/www.youtube.com\/watch?v=SUzHfym6P-A&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=3\"\n                                                    >\n\n                                                                                                                    <img decoding=\"async\"\n                                                                src=\"https:\/\/i.ytimg.com\/vi\/SUzHfym6P-A\/hqdefault.jpg\"\n                                                                class=\"img\"\n                                                                alt=\"YouTube thumbnail\"\n                                                            >\n                                                        \n                                                        <img decoding=\"async\"\n                                                            class=\"icon\"\n                                                            src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\"\n                                                            alt=\"play\"\n                                                        >\n\n                                                    <\/a>\n\n                                                \n                                            <\/div>\n\n                                        \n                                    <\/div>\n\n                                \n                            <\/div>\n\n                        \n                            <div class=\"accordion\">\n\n                                                                    <button class=\"accordion-header\">\n\n                                        <p>\n                                            Activarea transferului instant MIA \u00een MICB Mobile Banking                                        <\/p>\n\n                                        <div class=\"icon\"><\/div>\n\n                                    <\/button>\n                                \n                                \n                                    <div class=\"accordion-collapse\">\n\n                                                                                    <div class=\"text\">\n                                                <p style=\"text-align: justify;\">\u00cen cazul \u00een care de\u021bine\u021bi un card activ \u0219i dori\u021bi s\u0103 primi\u021bi transferuri prin serviciul MIA, acesta poate fi utilizat doar cu un card activ deschis \u00een lei moldovene\u0219ti (MDL). Pentru asocierea cardului, v\u0103 rug\u0103m s\u0103 urma\u021bi pa\u0219ii indica\u021bi mai jos:<\/p>\n<ol>\n<li>Autentific\u0103-te \u00een MICB Mobile Banking, acceseaz\u0103 \u201eSet\u0103ri\u201d din meniul principal \u0219i selecteaz\u0103 \u201eSet\u0103ri MIA\u201d.<\/li>\n<li>Alege \u201ePrimi\u021bi bani cu MIA\u201d, accept\u0103 Termenii \u0219i Condi\u021biile prin activarea pictogramei, apoi apas\u0103 \u201eActiveaz\u0103\u201d.<\/li>\n<li>Selecteaz\u0103 contul pe care vrei s\u0103 \u00eel \u00eenrolezi \u00een MIA, accept\u0103 Termenii \u0219i Condi\u021biile, apoi finalizeaz\u0103 prin \u201eActiveaz\u0103\u201d.<\/li>\n<\/ol>\n<p>MIA a fost activat\u0103 cu succes. Pentru a ini\u021bia un transfer, intr\u0103 \u00een meniul principal la \u201ePl\u0103\u021bi \u0219i transferuri\u201d \u0219i urmeaz\u0103 pa\u0219ii afi\u0219a\u021bi.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Recomand\u0103ri:<\/strong><br \/>\n\u2022 Verific\u0103 atent beneficiarul \u0219i suma; transferurile instant, de regul\u0103, nu pot fi anulate.<br \/>\n\u2022 Nu divulga coduri\/OTP \u0219i nu autoriza pl\u0103\u021bi la solicitarea necunoscu\u021bilor.<br \/>\n\u2022 Folose\u0219te aplica\u021bia oficial\u0103 \u0219i men\u021bine sistemul\/telefonul actualizat.<br \/>\n\u2022 Dac\u0103 vezi tranzac\u021bii neobi\u0219nuite: blocheaz\u0103 temporar contul\/cardul, schimb\u0103 parola\/PIN \u0219i contacteaz\u0103 imediat Serviciul Suport 24\/24.<\/p>\n                                            <\/div>\n                                        \n                                        \n                                            <div class=\"faq-video-wrap\">\n\n                                                \n                                                                                                        <a\n                                                        class=\"fancybox faq-video\"\n                                                        data-fancybox=\"faq-video-tltXdnVi-8o\"\n                                                        href=\"https:\/\/www.youtube.com\/watch?v=tltXdnVi-8o&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=8\"\n                                                    >\n\n                                                                                                                    <img decoding=\"async\"\n                                                                src=\"https:\/\/i.ytimg.com\/vi\/tltXdnVi-8o\/hqdefault.jpg\"\n                                                                class=\"img\"\n                                                                alt=\"YouTube thumbnail\"\n                                                            >\n                                                        \n                                                        <img decoding=\"async\"\n                                                            class=\"icon\"\n                                                            src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\"\n                                                            alt=\"play\"\n                                                        >\n\n                                                    <\/a>\n\n                                                \n                                            <\/div>\n\n                                        \n                                    <\/div>\n\n                                \n                            <\/div>\n\n                        \n                            <div class=\"accordion\">\n\n                                                                    <button class=\"accordion-header\">\n\n                                        <p>\n                                            Activeaz\u0103 \u0219i folose\u0219te Cashback \u00een MICB Mobile Banking                                        <\/p>\n\n                                        <div class=\"icon\"><\/div>\n\n                                    <\/button>\n                                \n                                \n                                    <div class=\"accordion-collapse\">\n\n                                                                                    <div class=\"text\">\n                                                <ol>\n<li>Deschide aplica\u021bia MICB Mobile Banking \u0219i autentific\u0103-te cu codul de acces sau Face ID.<\/li>\n<li>Alege cardul, acceseaz\u0103 sec\u021biunea \u201eServicii\u201d, apoi selecteaz\u0103 \u0219i activeaz\u0103 programul Cashback.<\/li>\n<li>Vizualizeaz\u0103 categoriile de comercian\u021bi eligibili, accept\u0103 Termenii \u0219i Condi\u021biile programului \u0219i ai activat programul.<\/li>\n<\/ol>\n<p>Pl\u0103te\u0219te la comercian\u021bi eligibili (inclusiv prin Apple\/Google Pay). Vezi suma acumulat\u0103 din pl\u0103\u021bi, confirm\u0103 retragerea, iar banii vor fi transfera\u021bi pe cardul \u00eenregistrat \u00een programul de loialitate.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Recomand\u0103ri:<\/strong><br \/>\n\u2022 Actualizeaz\u0103 aplica\u021bia la cea mai recent\u0103 versiune pentru a vedea to\u021bi comercian\u021bii \u0219i ofertele disponibile.<br \/>\n\u2022 Activeaz\u0103 notific\u0103rile pentru a primi alerte despre sumele acumulate \u0219i retrageri.<br \/>\n\u2022 Lista comercian\u021bilor \u0219i condi\u021biile de acordare pot varia; consult\u0103 periodic detaliile din aplica\u021bie.<br \/>\n\u2022 Dac\u0103 ai mai multe carduri, asigur\u0103-te c\u0103 ai activat programul pe toate cardurile pe care le utilizezi pentru pl\u0103\u021bi.<\/p>\n                                            <\/div>\n                                        \n                                        \n                                            <div class=\"faq-video-wrap\">\n\n                                                \n                                                                                                        <a\n                                                        class=\"fancybox faq-video\"\n                                                        data-fancybox=\"faq-video-q8tH2awC-MY\"\n                                                        href=\"https:\/\/www.youtube.com\/watch?v=q8tH2awC-MY&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=7\"\n                                                    >\n\n                                                                                                                    <img decoding=\"async\"\n                                                                src=\"https:\/\/i.ytimg.com\/vi\/q8tH2awC-MY\/hqdefault.jpg\"\n                                                                class=\"img\"\n                                                                alt=\"YouTube thumbnail\"\n                                                            >\n                                                        \n                                                        <img decoding=\"async\"\n                                                            class=\"icon\"\n                                                            src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\"\n                                                            alt=\"play\"\n                                                        >\n\n                                                    <\/a>\n\n                                                \n                                            <\/div>\n\n                                        \n                                    <\/div>\n\n                                \n                            <\/div>\n\n                        \n                            <div class=\"accordion\">\n\n                                                                    <button class=\"accordion-header\">\n\n                                        <p>\n                                            Cum transferi bani pe card \u00eentre conturi proprii \u00een MICB Mobile Banking?                                        <\/p>\n\n                                        <div class=\"icon\"><\/div>\n\n                                    <\/button>\n                                \n                                \n                                    <div class=\"accordion-collapse\">\n\n                                                                                    <div class=\"text\">\n                                                <ol>\n<li>Deschide MICB Mobile Banking \u0219i autentific\u0103-te cu codul de acces sau Face ID.<\/li>\n<li>\u00cen \u201ePl\u0103\u021bi \u0219i transferuri\u201d, selecteaz\u0103 \u201eTransfer pe card\u201d.<\/li>\n<li>Alege cardul-surs\u0103 din lista cardurilor tale.<\/li>\n<li>Alege cardul-destina\u021bie, introdu suma dorit\u0103, apas\u0103 \u201eTransfera\u021bi\u201d \u0219i confirm\u0103 transferul.<br \/>\nOp\u021bional: po\u021bi salva transferul ca \u0219ablon sau \u00eel po\u021bi programa pentru tranzac\u021bii viitoare.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>Recomand\u0103ri:<\/strong><br \/>\n\u2022 Verific\u0103 atent cardul-surs\u0103, cardul-destina\u021bie \u0219i suma \u00eenainte de confirmare.<br \/>\n\u2022 Dac\u0103 transferi \u00eentre carduri \u00een monede diferite, se aplic\u0103 conversia la cursul b\u0103ncii din momentul proces\u0103rii.<br \/>\n\u2022 Se aplic\u0103 limite \u0219i eventuale comisioane conform <a href=\"https:\/\/micb.md\/tarife-si-conditii-general-bancare-persoane-fizice\/\"><u>tarifelor<\/u><\/a>; le po\u021bi vedea pe site.<\/p>\n                                            <\/div>\n                                        \n                                        \n                                            <div class=\"faq-video-wrap\">\n\n                                                \n                                                                                                        <a\n                                                        class=\"fancybox faq-video\"\n                                                        data-fancybox=\"faq-video-xsI-QCjz0H8\"\n                                                        href=\"https:\/\/www.youtube.com\/watch?v=xsI-QCjz0H8&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=5\"\n                                                    >\n\n                                                                                                                    <img decoding=\"async\"\n                                                                src=\"https:\/\/i.ytimg.com\/vi\/xsI-QCjz0H8\/hqdefault.jpg\"\n                                                                class=\"img\"\n                                                                alt=\"YouTube thumbnail\"\n                                                            >\n                                                        \n                                                        <img decoding=\"async\"\n                                                            class=\"icon\"\n                                                            src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\"\n                                                            alt=\"play\"\n                                                        >\n\n                                                    <\/a>\n\n                                                \n                                            <\/div>\n\n                                        \n                                    <\/div>\n\n                                \n                            <\/div>\n\n                        \n                            <div class=\"accordion\">\n\n                                                                    <button class=\"accordion-header\">\n\n                                        <p>\n                                            Efectueaz\u0103 pl\u0103\u021bi comod de pe telefon: adaug\u0103 cardul Moldindconbank \u00een portofelul t\u0103u electronic                                        <\/p>\n\n                                        <div class=\"icon\"><\/div>\n\n                                    <\/button>\n                                \n                                \n                                    <div class=\"accordion-collapse\">\n\n                                                                                    <div class=\"text\">\n                                                <p style=\"text-align: justify;\">Ad\u0103ugarea cardului \u00een portofelul electronic variaz\u0103 \u00een func\u021bie de sistemul de operare al dispozitivului dvs. Pentru a ad\u0103uga un card \u00een Apple Pay (iOS), accesa\u021bi set\u0103rile telefonului, apoi deschide\u021bi sec\u021biunea Wallet \u0219i Apple Pay, iar pentru Google Pay (Android), desc\u0103rca\u021bi aplica\u021bia din Play Market.<\/p>\n<p style=\"text-align: justify;\">Men\u021bion\u0103m c\u0103, pentru dispozitivele Android, exist\u0103 aplica\u021bii care ofer\u0103 servicii de portofel electronic contra cost sau pe baz\u0103 de abonament.<\/p>\n<p style=\"text-align: justify;\">V\u0103 recomand\u0103m s\u0103 citi\u021bi cu aten\u021bie termenii \u0219i condi\u021biile de utilizare ale aplica\u021biei \u00eenainte de a ad\u0103uga cardul.<\/p>\n<ol>\n<li>Deschide Apple Wallet sau Google Wallet \u0219i apas\u0103 \u201eAdaug\u0103 card\u201d (+).<\/li>\n<li>Verific\u0103 datele cardului \u0219i accept\u0103 termenii; pe Android, asigur\u0103-te c\u0103 NFC e activ \u0219i Google Pay este metoda implicit\u0103.<\/li>\n<li>Confirm\u0103 cardul: alege verificarea prin SMS\/OTP sau prin intermediul unui apel c\u0103tre Serviciul Suport 24\/24.<\/li>\n<\/ol>\n<p>Gata: cardul apare \u00een Wallet. Seteaz\u0103-l ca implicit \u0219i testeaz\u0103 o plat\u0103 contactless\/online. Dac\u0103 nu func\u021bioneaz\u0103, actualizeaz\u0103 aplica\u021biile \u0219i reporne\u0219te telefonul.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Recomand\u0103ri:<\/strong><br \/>\n\u2022 Asigur\u0103-te c\u0103 ai internet, cea mai recent\u0103 versiune a aplica\u021biilor Wallet \u0219i Moldindconbank \u0219i ecranul securizat (Face ID\/Touch ID\/parol\u0103).<br \/>\n\u2022 Verific\u0103 NFC activ pe Android \u0219i Contactless Payments setat implicit; pe iPhone, verific\u0103 Configur\u0103ri &gt; Wallet &amp; Apple Pay (card implicit).<br \/>\n\u2022 Dispozitivul trebuie s\u0103 fie compatibil \u0219i nerootat\/nejailbroken; regiunea \u0219i versiunea de OS trebuie s\u0103 suporte Apple Pay\/Google Pay.<br \/>\n\u2022 Dac\u0103 nu func\u021bioneaz\u0103, reporne\u0219te telefonul \u0219i reia pa\u0219ii. Pentru asisten\u021b\u0103, contacteaz\u0103 Serviciul Suport 24\/24.<\/p>\n                                            <\/div>\n                                        \n                                        \n                                            <div class=\"faq-video-wrap\">\n\n                                                \n                                                                                                        <a\n                                                        class=\"fancybox faq-video\"\n                                                        data-fancybox=\"faq-video-L745bt2MGTc\"\n                                                        href=\"https:\/\/www.youtube.com\/watch?v=L745bt2MGTc&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=2\"\n                                                    >\n\n                                                                                                                    <img decoding=\"async\"\n                                                                src=\"https:\/\/i.ytimg.com\/vi\/L745bt2MGTc\/hqdefault.jpg\"\n                                                                class=\"img\"\n                                                                alt=\"YouTube thumbnail\"\n                                                            >\n                                                        \n                                                        <img decoding=\"async\"\n                                                            class=\"icon\"\n                                                            src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\"\n                                                            alt=\"play\"\n                                                        >\n\n                                                    <\/a>\n\n                                                \n                                            <\/div>\n\n                                        \n                                    <\/div>\n\n                                \n                            <\/div>\n\n                        \n                            <div class=\"accordion\">\n\n                                                                    <button class=\"accordion-header\">\n\n                                        <p>\n                                            Achit\u0103 facturile online u\u0219or, \u00een MICB Mobile Banking                                        <\/p>\n\n                                        <div class=\"icon\"><\/div>\n\n                                    <\/button>\n                                \n                                \n                                    <div class=\"accordion-collapse\">\n\n                                                                                    <div class=\"text\">\n                                                <p>Nu \u0219tii cum s\u0103 achi\u021bi facturile online? Vezi cum o po\u021bi face u\u0219or \u00een MICB Mobile Banking:<\/p>\n<ol>\n<li>Acceseaz\u0103 \u201ePl\u0103\u021bi\u201d din meniul principal.<\/li>\n<li>Selecteaz\u0103 furnizorul, completeaz\u0103 c\u00e2mpurile obligatorii, alege contul de plat\u0103 \u0219i apas\u0103 \u201eContinu\u0103\u201d.<\/li>\n<li>Verific\u0103 detaliile pl\u0103\u021bii, confirm\u0103 opera\u021biunea, finalizeaz\u0103 autorizarea \u0219i factura este achitat\u0103!<\/li>\n<\/ol>\n<p>Op\u021bional: po\u021bi salva plata ca \u0219ablon sau o po\u021bi programa pentru tranzac\u021bii viitoare.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Recomand\u0103ri:<\/strong><br \/>\n\u2022 Preg\u0103te\u0219te datele necesare (de ex., cod client\/num\u0103r contract) \u0219i verific\u0103 suma \u0219i contul de plat\u0103 \u00eenainte de confirmare.<br \/>\n\u2022 Unele pl\u0103\u021bi pot avea comisioane sau termene-limit\u0103 de procesare; consult\u0103 detaliile afi\u0219ate \u00een aplica\u021bie.<br \/>\n\u2022 Po\u021bi urm\u0103ri statusul pl\u0103\u021bii \u0219i istoricul \u00een \u201ePl\u0103\u021bi\u201d sau \u00een extrasul de cont.<\/p>\n                                            <\/div>\n                                        \n                                        \n                                            <div class=\"faq-video-wrap\">\n\n                                                \n                                                                                                        <a\n                                                        class=\"fancybox faq-video\"\n                                                        data-fancybox=\"faq-video-iT2v7yFG31c\"\n                                                        href=\"https:\/\/www.youtube.com\/watch?v=iT2v7yFG31c&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=6\"\n                                                    >\n\n                                                                                                                    <img decoding=\"async\"\n                                                                src=\"https:\/\/i.ytimg.com\/vi\/iT2v7yFG31c\/hqdefault.jpg\"\n                                                                class=\"img\"\n                                                                alt=\"YouTube thumbnail\"\n                                                            >\n                                                        \n                                                        <img decoding=\"async\"\n                                                            class=\"icon\"\n                                                            src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\"\n                                                            alt=\"play\"\n                                                        >\n\n                                                    <\/a>\n\n                                                \n                                            <\/div>\n\n                                        \n                                    <\/div>\n\n                                \n                            <\/div>\n\n                        \n                            <div class=\"accordion\">\n\n                                                                    <button class=\"accordion-header\">\n\n                                        <p>\n                                            Transfer IBAN \u00een MICB Mobile Banking                                         <\/p>\n\n                                        <div class=\"icon\"><\/div>\n\n                                    <\/button>\n                                \n                                \n                                    <div class=\"accordion-collapse\">\n\n                                                                                    <div class=\"text\">\n                                                <p>Trebuie s\u0103 faci un transfer IBAN pentru prima oar\u0103 \u0219i nu \u0219tii cum? \u00cenainte de a \u00eencepe, asigur\u0103-te c\u0103 ai datele beneficiarului:<br \/>\n\u2022 Nume \u0219i prenume (persoan\u0103 fizic\u0103) sau denumirea complet\u0103 (persoan\u0103 juridic\u0103)<br \/>\n\u2022 Codul fiscal<br \/>\n\u2022 Contul IBAN<\/p>\n<ol>\n<li>Din meniul principal al MICB Mobile Banking acceseaz\u0103 \u201ePl\u0103\u021bi \u0219i transferuri\u201d (sau apas\u0103 \u201ePl\u0103\u021bi\u201d din meniul de jos), apoi alege \u201eTransfer c\u0103tre IBAN\u201d.<\/li>\n<li>Introdu IBAN-ul \u00een c\u00e2mpul dedicat. Sistemul verific\u0103 \u0219i \u00ee\u021bi afi\u0219eaz\u0103 IBAN-ul identificat. Apas\u0103 \u201eContinu\u0103\u201d.<\/li>\n<li>Dac\u0103 beneficiarul este persoan\u0103 fizic\u0103: introdu codul fiscal, numele \u0219i prenumele. Alege statutul beneficiarului \u0219i apas\u0103 \u201eContinu\u0103\u201d.<\/li>\n<li>Dac\u0103 beneficiarul este persoan\u0103 juridic\u0103: introdu codul fiscal \u0219i denumirea complet\u0103 a companiei. Alege statutul fiscal \u0219i apas\u0103 \u201eContinu\u0103\u201d.<\/li>\n<li>Selecteaz\u0103 contul surs\u0103, introdu suma, alege scopul transferului din lista predefinit\u0103 \u0219i completeaz\u0103 detaliile transferului. Apas\u0103 \u201eTransfera\u021bi\u201d \u0219i autorizeaz\u0103 opera\u021biunea cu SCA.<\/li>\n<\/ol>\n<p>Stimate client, transferul c\u0103tre IBAN nu se proceseaz\u0103 \u00een timp real; \u00een func\u021bie de urgen\u021b\u0103, efectueaz\u0103-l \u00een zilele lucr\u0103toare p\u00e2n\u0103 la ora 16:00.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Recomand\u0103ri:<\/strong><br \/>\n\u2022 Verific\u0103 atent IBAN-ul (f\u0103r\u0103 spa\u021bii), codul fiscal \u0219i suma \u00eenainte de autorizare.<br \/>\n\u2022 Pentru conturi \u00een monede diferite se aplic\u0103 conversia la cursul b\u0103ncii; pot exista limite \u0219i comisioane conform tarifarului.<br \/>\n\u2022 Dac\u0103 apare o eroare, verific\u0103 soldul, limitele de tranzac\u021bionare, conexiunea la internet \u0219i actualizarea aplica\u021biei. Pentru asisten\u021b\u0103, contacteaz\u0103 Serviciul Suport 24\/24.<\/p>\n                                            <\/div>\n                                        \n                                        \n                                            <div class=\"faq-video-wrap\">\n\n                                                \n                                                                                                        <a\n                                                        class=\"fancybox faq-video\"\n                                                        data-fancybox=\"faq-video-sWHZ4ZQ-Y7A\"\n                                                        href=\"https:\/\/www.youtube.com\/watch?v=sWHZ4ZQ-Y7A&#038;list=PLO5yiHG_iixqO4aEL2e7PIRHk-WHuTcH9&#038;index=1\"\n                                                    >\n\n                                                                                                                    <img decoding=\"async\"\n                                                                src=\"https:\/\/i.ytimg.com\/vi\/sWHZ4ZQ-Y7A\/hqdefault.jpg\"\n                                                                class=\"img\"\n                                                                alt=\"YouTube thumbnail\"\n                                                            >\n                                                        \n                                                        <img decoding=\"async\"\n                                                            class=\"icon\"\n                                                            src=\"https:\/\/micb.md\/wp-content\/themes\/micb\/images\/svg-icons\/play-yellow.svg\"\n                                                            alt=\"play\"\n                                                        >\n\n                                                    <\/a>\n\n                                                \n                                            <\/div>\n\n                                        \n                                    <\/div>\n\n                                \n                            <\/div>\n\n                        \n                            <div class=\"accordion\">\n\n                                                                    <button class=\"accordion-header\">\n\n                                        <p>\n                                            Actualizarea datelor din aplica\u021bia MICB Mobile Banking                                        <\/p>\n\n                                        <div class=\"icon\"><\/div>\n\n                                    <\/button>\n                                \n                                \n                                    <div class=\"accordion-collapse\">\n\n                                                                                    <div class=\"text\">\n                                                <p style=\"text-align: justify;\">Pentru actualizarea datelor \u00een aplica\u021bia MICB Mobile Banking, v\u0103 recomand\u0103m s\u0103 urma\u021bi pa\u0219ii de mai jos:<\/p>\n<ul style=\"text-align: justify;\">\n<li>deschide\u021bi aplica\u021bia \u0219i accesa\u021bi modulul \u201eProfil\u201d din meniul principal;<\/li>\n<li>selecta\u021bi op\u021biunea \u201eActualiza\u021bi datele\u201d;<\/li>\n<li>accepta\u021bi termenii \u0219i condi\u021biile prin bifarea c\u0103su\u021belor corespunz\u0103toare;<\/li>\n<li>verifica\u021bi \u0219i confirma\u021bi datele afi\u0219ate;<\/li>\n<li>r\u0103spunde\u021bi la \u00eentreb\u0103rile din chestionar;<\/li>\n<li>valida\u021bi informa\u021biile prin introducerea codului SCA.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Banca va prelucra datele actualizate \u0219i va transmite o notificare prin aplica\u021bia mobil\u0103 pentru confirmarea finaliz\u0103rii procesului de actualizare.<\/p>\n<p style=\"text-align: justify;\">\u00cen cazul \u00een care, \u00een timpul verific\u0103rii datelor, vor fi identificate neconcordan\u021be, procesul de actualizare va fi oprit, iar dumneavoastr\u0103 ve\u021bi fi invitat s\u0103 continua\u021bi actualizarea datelor la orice sucursal\u0103 a B\u0103ncii.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">*Men\u021bion\u0103m c\u0103 num\u0103rul de telefon \u00eenregistrat la Banc\u0103 poate fi actualizat \u00een cazul pierderii, bloc\u0103rii sau schimb\u0103rii acestuia de c\u0103tre client doar \u00een sucursalele B\u0103ncii, prin urm\u0103toarele modalit\u0103\u021bi:<\/p>\n<ul>\n<li style=\"text-align: justify;\">personal, cu prezentarea actului de identitate;<\/li>\n<li style=\"text-align: justify;\">prin intermediul unei persoane \u00eemputernicite, \u00een baza unei procuri autentificate notarial.<\/li>\n<\/ul>\n                                            <\/div>\n                                        \n                                        \n                                    <\/div>\n\n                                \n                            <\/div>\n\n                        \n                    <\/div>\n\n                \n            <\/div>\n\n        <\/section>\n\n    \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":29,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-73032","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - MICB<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/micb.md\/en\/intrebari-frecvente\/\" \/>\n<meta property=\"og:locale\" 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